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Some Helpline Phone Numbers during the Coronavirus Emergency

Mental Health Helpline during Covid-19: 24 hours a day, seven days a week.

Adults: 01865 904 997

Children and young people: 01865 904 998

People can call when they need to find out when and where to get help and to access support from mental health professionals.

The line will provide the mental health advice for people of all ages, including children and older adults.

During office hours, people who already use mental health services should contact services directly using the numbers in their care plan.

Helpline for Diabetes Patients during Covid-19:  Seven days a week, 8am to 4pm

Adults: 01865 857357

E: email

Families of children with diabetes should continue to seek support in their usual way.

Designed for adult patients who need urgent clinical advice.

Clinical advice is provided by community diabetes specialist nurses with clinical input from OUH colleagues as needed.

If patients have a query out of hours, they can call OUH Switchboard on

0300 304 7777.

Pregnant women

Medical help is still available for pregnant women during the coronavirus pandemic.  If you have an urgent problem, you can speak to a midwife or doctor day or night at the Maternity Assessment Unit. 

Telephone: 01865 220 221

Source: OUH.NHS.UK

Oxfordshire County Council Social and Health Care Team

Telephone: 0345 050 7666

Emergency number out of hours: 0800 833 408


Contact the health and social care team for referrals to Occupational Therapy, Social Work and Carers Assessments

Citizens Advice West Oxfordshire

For advice during the coronavirus emergency please visit the website: or

Telephone: 0300 330 9049, Monday to Friday 9:00 to 4:30pm

Universal Credit.  Please call 0800 144 8444 or go to the website for help and information.

Age UK Oxfordshire telephone advice and support.

Telephone: 01865 411 288, leave a message and an advisor will call back.

This new free telephone support service includes a friendly regular weekly call to keep in touch and offer advice if needed.

Guideposts Trust:  Stay Connected Service

Telephone: 0800 048 7035 Monday to Friday, 9:00 to 5:00pm


The Stay Connected service aims to give the tools and confidence to people to live well during self-isolation.

susan smith · Wed 29 Apr 2020, 20:01 · Link

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