Charlbury Patient Participation Group: CPPG

Welcome to the Charlbury Patient Participation Group page. We will use this page to keep you up to date with Charlbury Medical Practice news, our quarterly newsletters, and occasional bulletins.

Please find our  newsletters:

Newsletters continue at the foot of this page.

Click on the PDF icon and the at the bottom of the page will open

September 2022

Covid booster and flu vaccination programme
Charlbury Medical Centre plans to run vaccination clinics on 4 October, 6 October and the morning of Saturday 15 October.  Dates will be confirmed when the delivery of the vaccines is finalised.  Eligble patients will be invited either by text or by letter, to make an appointment.

August 2022

Missed Appointments

Unfortunately, some people are not attending pre-booked appointments, particularly appointments for the Asthma Clinic. Patients are also missing booked appointments with the GP and nurse. Appointments are precious, please do not waste them.  Please let the surgery know if you are unable to keep an appointment, even at short notice your appointment can be offered to another patient.

Thank you for helping the medical centre and our community.

July 2022

Summer newsletter

Please click on the icon at the foot of this page to read the patient group's latest newsletter: June newsletter 2022. This time we include latest information about the proposed treatment and management of lower back pain, how UV damages our eyes, and the Red Cross collection of small items of medical equipment which takes place on 5 July. There is also a special plea from the practice manager Kathy Gale:

Repeat Prescriptions. The slowest, least efficient and most expensive way of ordering a repeat prescription is by ringing the practice. Please whenever possible order a repeat prescription using the NHS App, Patient Access, or putting your slip in the white letter box next to the front door of the practice.

Masks and face coverings.  Please wear a mask or face covering when attending the surgery.  There is a high prevelance of Covid in our community.  Please help to keep everybody well.

March 2022

News from the Practice

Most patients will be aware that Dr Pippa Brookes-White will start a year's sabbatical from April. Dr Khan will care for Dr Brookes-White's patients in her absence.

Dr Mel Hurney returns from maternity leave in May and will resume the care of the people on her patient list from then. Dr Kate McIntyre will be the senior clinician while Dr Brookes-White is away.

Other news:

We are waiting to hear from the practice about their plans for the second booster for people aged 75 and over and clinically extremely vulnerable people who have not been invited by a hospital department to have their fourth vaccination. As soon as we know more, we'll let you know. An automatic front door will be installed in the CMC building in April.  Good news for all of us, but especially for people with impaired mobility and people with pushchairs.

Dermatology. The Practice has purchased a Scope (to look in detail at a lesion) and from there each GP will follow the guidelines of the Dermatology department. The practice has also purchased a centrifuge to spin blood samples enabling samples to be kept without deteriorating in the fridge overnight. This means that samples can be taken throughout the day instead of up until noon as now.

The practice asks that all people visiting the practice continue to wear a face covering for the protection of other patients, staff and themselves.  There are still many cases of Omicron in our community.

Vaccination programme

Charlbury Medical Centre completed their Covid-19 vaccination programme in December by which time they had delivered approximately 11,000 doses. This is an amazing achievement. Thank you to all the staff, the volunteers and the patients of CMC who made this possible.

Winter newsletter

The Winter 2022 newsletter is available to read as a PDF at the bottom of the page.  In this edition we give information about the Warm Home Discount; the environmental impact of inhalers; bowel and breast cancer screening.

January 2022

Help from your local pharmacy

Pharmacies can give treatment advice about a range of common conditions and minor injuries, such as:

  • Cystitis

  • aches and pains

  • sore throat

  • coughs

  • colds

  • flu

  • earache

  • skin rashes

  • teething

  • red eye

People aged 65 and under who think they may have a urine infection can book a consultation with the pharmacist.  If the pharmacist diagnoses an infection the pharmacist may prescribe a course of antibiotics. 

Please do not visit the pharmacy if you think you may have, or have coronavirus.

Averose telephone number: 01608 810 315

November 2021

Covid Vaccination Data on your Health Record. This information comes from the website of Chipping Norton Health Centre

Advice if you believe your medical record is missing COVID vaccination data

If you believe you have missing or incorrect COVID-19 vaccination data on your NHS app or on your GP record, please call 119 and ask the agent to make a referral to the Vaccine Data Resolution Service (VDRS).

The service has been set up to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England.

The VDRS team will call you back within five working days to discuss your records.

However, please note 119 and VDRS call agents do not provide clinical advice and cannot help at this time with queries related to vaccinations received overseas.

Autumn Newsletter

You will find at the foot of this page, the autumn newsletter from the patient group. Please read it to find out about other sources of help and advice if you are not feeling well.

Remember to use local pharmacies where highly trained pharmacists can help with many common ailments.

Witney Minor Injuries Unit is open seven days a week and can save a visit to Oxford and Banbury A&E.  Phone the MIU first on 01865 903 841 to make an appoitment.

NHS 111: open 24 hours a day, 7 days a week. By dialling 111 you will speak to well trained staff who can refer you to a doctor or nurse, or if necessary make an appointment at A&E saving a long wait. They can make an appointment for you at your GP practice if necessary and give advice and information to help you.

By using these support services we can help the medical practice to concentrate on helping patients where there is no other appropriate source of clinical support. Thank you.

August 2021

Summer NewsletterThe patient group's latest summer newsletter is available to open and read at the bottom of the page. In this edition we have an article about antibiotics, their use and the dangers of over-use. New services for women aged 16 and over at Averose Pharmacy in Charlbury: contraceptive advice and diagnosis and treatment of urine infections for women aged 16 to 64. Social prescribing has come to the Charlbury Medical Centre. "Your docotor isn't the only person who can help you feel better." Link workers Sue and Sian are hear to help all adults aged 18 and over. Read more about this new service in the newsletter. As soon as we receive information from the practice about the vaccination booster and flu vaccination programme, we'll let you know.

22 July 2021. Date for uploading GP patient records "paused" by NHS digital.

At a Healthwatch Oxfordshire webinar yesterday afternoon members of patient groups were informed that the Government decided on July 19th to postpone rollout of transfer of 10 years of GP patient data to NHS Digital until the following are in place:

·         The ability to delete data if patients choose to opt out of sharing their GP data with NHS Digital, even if this is after their data has been uploaded.

·         The backlog of opt-outs has been fully cleared

·         A Trusted Research Environment has been developed and implemented in NHS Digital

·         Patients have been made aware of the scheme through a campaign of engagement and communication.

For the time being, this seems to cover our concerns. However, we shall keep a keen eye on developments and keep you informed.

At the foot of this page you will find two opt-out forms, plus an article written by Naomi Lee, an editor at the Lancet, which appeared in the Financial Times today, 28 June 2021.

Forms: Make and manage your choice; type one opt out form.   Article: the public must have more clarity on governement plans for NHS data

Spring newsletter

Just in case you did not spot our latest newsletter in "News" on this website, it can be found at the foot of this page. In this edition we focus on heart health, especially women's heart health, where problems can be missed or wrongly diagnosed. The article is written by a patient of CMC. We also describe hypertension, or high blood pressure which is one of the most commonly occurring conditions in patients of CMC, and how to monitor blood pressure at home. Jason from Charlbury Community Centre encourages us to excercise more and Nikki Jackson writes about the benefits of yoga therapy. We hope you find the newsletter interesting.

April 2021

Your Vaccination Records

By downloading the NHS App, (not the coronavirus tracing app) you can see and have evidence of your immunisations, including the Covid 19 vaccination. It may take time for information to be uploaded onto the app, but it will get there.

After you download the app, you will need to set up an NHS login and prove who you are. All this can be done at home with some patience and perseverance. You only need to do it once. There is no need to visit the medical centre with your documents.

The app then securely connects to information from your GP surgery.

You can use the NHS App to:

  • See details of the vaccinations you have received.

  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to

  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments (no online booking available at the moment)

  • see test results – for tests ordered by the GP or nurse, and see whether they are within the normal range

  • get health advice - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you

  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines

  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision

  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning

In the NHS App you can see when your repeat prescription order is:

  • waiting for GP approval or undetermined

  • approved by your GP or issued

  • rejected or refused

You can contact your GP surgery or nominated pharmacy to find out when your medicine will be ready.

Unfortunately, at the moment we cannot book appointments online due to Covid-19 restrictions.

For more information visit:


April 2020

WHEN SHOULD I CONSULT THE GP? Call your Practice to seek advice on any of the following:

·        Unexplained bleeding

·        Significant and spontaneous bruising in different areas of the body

·        Unexplained weight loss

·        Unusual thirst, very frequent urination

·        New and persistent headaches, not improving with painkillers, especially if accompanied by dizziness and or nausea

·        Moles which grow, change shape, colour, start itching or bleeding

·        Any new lumps anywhere on your body

·        Breast cancer can have several symptoms, but the first noticeable symptom is usually a lump or area of thickened breast tissue. Most breast lumps are not cancerous, but it's always best to have them checked by a doctor

More information in our 2020 spring newsletter at the bottom of this page.



Important Key Facts and more information in the article at the foot of the page. Click on the icon to open.

Charlbury Website © 2012-2021. Contributions are the opinion of their authors. Heading photo by Alan Sinclair. Code/design by Richard Fairhurst. Contact us. Follow us on Twitter. Like us on Facebook.