Welcome to the Charlbury Patient Participation Group page. We will use this page to keep you up to date with Charlbury Medical Practice news, our quarterly newsletters, and occasional bulletins.
Please find our latest newsletters:
Information about the Appointments System
At the CPPG Open Morning in June 2018 one of the main issues raised was the need for a better understanding of how the Practice appointments system works. In response the CPPG has worked with the Practice to produce an information note for patients, which you can see below.
The Neighbourhood Hub, Windrush Medical Centre, Witney
What is the Hub? It is the opportunity for even better access to a doctor at weekends and in the evenings.
Patients asking for a pre-bookable GP appointment at any West Oxfordshire Locality practice may be offered an appointment at the Hub with a local GP or nurse who has access to their medical records.
The Hub is open between the hours of 8am and 8pm from Monday to Friday and on Saturday mornings.
This is not a walk-in centre; patients need to have the appointment made by their own surgery, with the agreement of the GP.
www.charlbury.info/files/7/Healthy Food for Hungry Children 2018.docx
Healthy Food for Hungry children, an article written for us by Jacqueline Wright, shared Healthy Communities Officer, WODC
Dr Helen Bayliss
Dr Helen Bayliss retired from Charlbury Medical Practice at the end of January 2019 after having looked after patients in the area for more than 30 years.
All patients who have Dr Bayliss as their named GP will be allocated a different GP and will be informed of who that is within the next 3 months.
Physiotherapy and some aspects of podiatry have been provided by Healthshare for the last eighteen months. Healthshare are based at the Deer Park premises in Witney. They advise that all referrals from your GP are reviewed by an appropriate member of their clinical team with 48 hours - 90% of the time. They then arrange for the next stage of your care which could be:
An appointment with a physiotherapist or podiatrist for treatment
An appointment with an expert for assessment. This might include an ultrasound, x-ray or MRI scan
A referral to another service if the problem is not something that can be treated by Healthshare.
What do you do if no one contacts you? You can call the MATT Physiotherapy and Podiatry Service on 01865 238 108 and speak to one of their advisers.
How long might this take? That depends on what you are referred for. The waiting times for different types of treatment options vary. There may be other appointments available at other locations if you are prepared to travel to another clinic for an appointment.
Further information is available at: https://healthshareoxfordshire.org.uk/visit
More about Physiotherapy Services
You can now refer yourself for physiotherapy services at www.healthshareoxfordshire.org.uk
Information from Healthshare's web site:
You can refer yourself if you:
You need to see your GP for a referral if you:
Click on the PDF below to read CPPG's latest newsletter
Ambulance Calling! The Ambulance Service must be able to see house numbers and names clearly especially when visiting for the first time. Not being able to see a name or number from the roadside perhaps because they are obscured by greenery could result in valuable minutes being wasted.
The Ambulance Service suggests that you check your house sign is visible from the road and makes the following recommendations:
Oxfordshire Clinical Commissioning Group is running a survey to understand the current status of the musculoskeletal ( physiotherapy and some podiatry) service. The survey closes on August 30, 2019
This survey is for people who have recently used the musculoskeletal (MSK) service in Oxfordshire as the commissioners would like to know about your experience.
MSK services provide help with pain and problems with muscles, bones and joints, including back and neck pain.
This survey relates only to the MSK services provided by Healthshare outside the main hospitals.
The provider, Healthshare, is an organisation which works within the NHS and is solely funded through NHS contracts. Healthshare has been providing community musculoskeletal services for Oxfordshire since October 2017.
To complete the survey, please go to https://consult.oxfordshireccg.nhs.uk
It is important that the people who commission services learn about your experience of using Healthshare.