Is gigaclear worth it?

Colin Critch
(site admin)
👍

Wed 15 Jul, 13:31

Thanks Katie, wurzel suggested vonage. In the past I have used draytel.org for my VOIP and found them to be OK. They also have kit that works with draytek routers. I'm would be looking for a a bit of kit that can do encrypted VOIP/SIP as you wouldn't want it to be too easy for your conversations to be intercepted  by anyone with access to general internet traffic. All the older kit does this without encryption!

I will wait until there is fibre for a year and see how things go before I would change over from zdsl.

As for 5G which will not work well in rural areas ( reasons of financial outlay/distance), I do not bank on it arriving any time soon, as politicians  choose which countries have the ability to spy on our traffic ( including our own, the USA five eyes, or/and the Chinese a that have to make the equipment anyway). All countries can intercept network equipment and put in their own back doors ( NSA thinking CISCO ) then box them back up and sent them on to the companies that order them.

https://www.infoworld.com/article/2608141/snowden--the-nsa-planted-backdoors-in-cisco-products.html

Katie Russell
👍

Wed 15 Jul, 12:06

Hans, if that were true, then there wouldn't be much difference between the suppliers. A quick glance at any of the Broadband comparison sites shows that customer reviews do vary greatly between different ISPs.

Hans Eriksson
👍

Tue 14 Jul, 16:27 (last edited on Tue 14 Jul, 16:27)

Just to say I have used Vonage for 13 years and it's been 100% flawless, except once when the little black box supplied by them that sits between the router and the telephone gave up - after 10 years. They sent a new one for free. 

This is probably like ISP reviews, you never comment when you're happy, only when it goes wrong. 

Katie Russell
👍

Tue 14 Jul, 16:21

Maybe look at the customer service reviews for Vonage before you explore that option too far. I looked into it and decided against.

Colin Critch
(site admin)
👍

Tue 14 Jul, 13:57 (last edited on Tue 14 Jul, 14:07)

I investigated https://wurzel.co.uk  and they can do the following with one static IP :-

100mbps  £44pm   (inc Vat)

300mbps  £49pm

900mbps  £79pm

SLA is 2 - 3 days if the fibre is down/broken and needs repairing

One off install charge is £40.

VOIP is about £12pm with Vonage and you can keep your old phone number, but you will need VOIP phone or a converter.

So the cheapest zdsl replacement is £56 per month not including set-up costs

Ping times should be 16ms faster than copper, so good for gamers.

John Kearsey
👍

Thu 9 Jul, 22:55

Well they aren't hanging around...Gigaclear already digging up Marlborough Place!

Hans Eriksson
👍 1

Mon 29 Jun, 20:58

I also spent some time looking at the Gigaclear open access partners. All of them seemed more expensive than Gigaclear, where cost information was available. For BT/Openreach there appears to be a wholesale rate that zen, talk talk, sky etc pay. Low enough for those to make a margin but still be competitive with the incumbent. That appears to be missing in this case.

That aside of course FTTP fibre to the premises should be a given in 2020. Sitting here and surfing on very very thin copper wire is of course outdated. 

Richard Broughton
(site admin)
👍 2

Mon 29 Jun, 11:50

Just to be clear on the matter of Gigaclear's 'Open Access' that Jeremy and others have noted, and I found initially encouraging. It seems that it is open to companies that choose to partner with Gigaclear, the list of which are on Gigaclear's website, none of which I have ever heard of. It does not mean (as I had hoped it might) that your preferred provider can provide your FTTP service. In a recent interview, the president of Zen, preferred provider for myself and several other commenters, indicated that Zen would not be partnering with the new fibre installers anytime soon (and why that is). So one's choices remain rather limited regarding ISPs. That said, however, we should keep in mind that new partnerships may be arranged in the future, so having the infrastructure in place is probably not a bad idea.

Liz Leffman
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Mon 29 Jun, 10:29 (last edited on Mon 29 Jun, 10:32)

I think the contractor is called MKJ, or MJK. They are allowed to do work like any other utility, and can only do so with a permit.  If they are laying cable in the road or the pavement then that is granted by OCC.  If the land they want to lay it on is private they have to get permission from the landowner and they have been doing that by writing to people around the town, eg: the town council for permission to it lay on Mill Lane.  Once the cable is laid,  if people want the cable extended from the public road into their own properties, they have to agree that with Gigaclear.

Liz Drake
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Sun 28 Jun, 06:50

@liz leffman who is the contractor please? How can they do work without residents consent?

Jeremy Baldock
👍 3

Thu 25 Jun, 21:46

Just for info, whilst Gigaclear is seeking to install the infrastructure, once the fttp has been installed, the infrastructure is classed as an "open network" so you have a choice of which internet service provider (ISP) you contract to supply your internet. You do not have to sign up to Gigaclear as your ISP. Further information here.

Liz Leffman
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Thu 25 Jun, 10:54

I have checked with OCC about ownership and they say that while they are responsible for the bridleway and its maintenance, the land over which it runs does not belong to them. Gigaclear will have to apply to OCC for a permit to do any work on the bridleway though.

Liz Leffman
👍 1

Wed 24 Jun, 19:49

I can't say what OCC will agree to, Lesley, but I do know that they will absolutely not allow the path to be tarmaced over, they will have to leave it as they find it.

Hans Eriksson
👍 2

Wed 24 Jun, 13:46

We had the Gigaclear fibre laid on Spelsbury Road I think in 2018. It was put in the verge on the east side of the road, and if they had to cross the road they did the channel in two steps as to not stop local traffic. It was the neatly tarmaced. As for when they need to dig through a property entrance road they will a) dig fast with a minidigger, and b) if a car needs to pass during the dig they will board up the narrow channel. They will only be digging that channel for a couple of hours at most. I have not connected up to their service, but probably will. As for reviews, all ISPs get terrible reviews. 

Lesley Algar
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Wed 24 Jun, 10:16

Liz, happy to send the letter to you. 

What is the likelihood that the council would agree to Gigaclear doing work on the lane?

Liz Leffman
👍 2

Wed 24 Jun, 10:09

Hundley Way is definitely listed as a bridleway and so OCC would have to be contacted for their consent. 

 If you are able to scan and send the letter to liz.leffman@oxfordshire.gov.uk, that would be a help. I can then put Gigaclear and the footpaths officer in touch with each other.

Lesley Algar
👍 2

Wed 24 Jun, 09:56

I received a letter this morning from Gigaclear requesting information as to who owns Hundley Way, as they wish to dig from Banbury Hill to Fox Mead house. The letter states that Hundley Way is "...unregistered on the Land Registry website". 

Does anyone know who owns Hundley Way? As far as I am aware Hundley Way is a Bridleway (unadopted Road) and public right of way. 

My concern is if Gigaclear get access to dig up the lane they might tarmac it or part of it. There is also the immediate issue of if they do dig it up to lay cable, how will residents access their property as well as Ditchley accessing their field? 

Jeremy Baldock
👍 1

Tue 23 Jun, 21:19

Interesting review here if you would like to read more about the Gigaclear service.

Whilst I have been happy with Zen as my ISP for many years, even on their fastest plan this can challenged when multiple people are streaming TV, films and playing video games etc. Our demand for faster download speeds are only going to increase with time and the symmetrical speed (option to increase the upload speed from 20Mbps to 900Mbps) opens all sorts of possibilities for the future.

What are the alturnatives? How long is it going to take for 5G to arrive in Charlbury? Which other FTTP is offering to install in Charlbury?

I will certainly be registering my interest with Gigaclear from a personal and business perspective.

Whilst people will make up their own minds, I think a FTTP internet service will benefit individuals and businesses alike in Charlbury for many years to come.

Mark Luntley
👍 4

Tue 23 Jun, 17:36 (last edited on Tue 23 Jun, 17:51)

I think Richard, Neil and Frank's observations are spot on. Its hard to know how a technology will develop over the years. 

In the late 1980s I was working as a trainee accountant - auditing Greenwich council. It transpired there were some terrace houses nearby where the elderly residents didn't have electricity. I was astounded.

The housing officer I was speaking to explained that when the electricity company laid the cables in the 1920s, most people connected, but some residents said they were quite happy with their gas connection for lighting and cooking. No-one could have predicted television, or the other devices in our homes.

So those residents were not connected at the time, and it subsequently cost significant sums to come back - and some people on low incomes simply could never afford it. 

A second story - I was in Sweden a couple of years back - and we stayed with a friend. He lives in a rural area, outside Örebo, he needed broadband and ended up having to pay the equivalent of six thousand pounds to get the public utility to run a connection to his house.

I completely accept the points about disruption, and the need for work to be done sensitively. But I think we should recognise the importance of this technology and as a society we have collectively undertaken to support its rollout beyond the urban areas. 

Frank Payne
👍 1

Tue 23 Jun, 16:55 (last edited on Tue 23 Jun, 17:14)

Richard's post reminds me of meetings with British Telecom in the early 1980s when they were designing for what was then the first all optical fibre telephone system in the world. The basic data rate was 140Mb/s, increasing to 565Mb/s and that was for the city to city trunk network.  I remember that we all wondered  how this enormous data rate could possibly be needed or used, and here we are now with just a few homes  exceeding that between them. No one then remotely predicted what would be needed in the future, but one thing I have learnt after 40 years designing optical fibre systems is that technology will always expand to fill the information capacity available.

On a separate point about Gigaclear, I am very surprised to see a 50 year life time claimed for their system. When I designed this stuff at Nortel Networks and Bookham Technology we worked to a 25 year design lifetime. One of the main causes of fibre failure is cable stress, and that will be made much worse laying it in shallow trenches.

Simon Walker
👍 1

Tue 23 Jun, 16:28

Having also received the letter from the company this morning, I have no problem with them soliciting expressions of interest about using their service when it becomes available.  In fact, it seems to me a pretty sensible thing to do from a business perspective;  get an idea of how many fish there are in the pond before you drop your hook in. 

Having lived in Oxford during the 1990s when cable TV was 'the next big thing', we also had our pavements dug up and ducting installed - only for the company involved (Telewest, I think) to find out that not actually that many people wanted it after all.  And what happened?  They effectively went bust before being subsumed into Virgin Media.

Richard Fairhurst
(site admin)
👍

Tue 23 Jun, 16:20

Susie, you’re as ever very welcome to reproduce the news piece from https://www.charlbury.info/news/3120 (which, unlike the below, was written with my TC hat on!).

Susie Finch
(site admin)
👍

Tue 23 Jun, 16:00

Any one want to write a FACTUAL account of all this for the Chronicle?

Neil V.
👍 7

Tue 23 Jun, 15:32

Is the discussion here about the qualities (lack of?) of Gigaclear, or whether or not Charlbury should get fibre infrastructure to the door? If the former, I understand people may wish to research and challenge - factually - the merits of one investing company vs another. I’d be disappointed if this conversation is by association challenging the latter. An investment in fibre infrastructure in Charlbury and the surrounding villages is a fantastic thing and will provide choice for those that need it now or in the future (and those saying it is not required clearly do not have a household demand that warrants it). 

So whilst it’s great to research and challenge any infrastructure or utility company to improve their terms, quality of service, and implementation efficiency, let’s do so factually. I’m reading emotion, cynicism, and no small amount of political persuasion in this thread, and actually very few facts, which is disappointing. Gigaclear, like any company, must be transparent and accountable. If they’re a load of rubbish, they’ll suffer, and rightly so. But unfounded terms like “dodgy” are not helpful. Gigaclear or not, let’s not talk down our opportunity to have modern fibre broadband infrastructure in the town, which will serve us well in the long term and provide a choice for those that want it.

Richard Fairhurst
(site admin)
👍 3

Tue 23 Jun, 15:29 (last edited on Tue 23 Jun, 15:29)

(Personal opinion only and not connected with any hat I might be wearing now or at any time…)

I’d caution against assuming that present patterns of use will continue. If you think back 25 years, the tiny minority of us who had Internet access were using screeching 56k modems (if that) which couldn’t coexist with phone calls. Most of us only had four channels of terrestrial TV. Now look at what we have, almost all of it delivered via broadband.

It’s a bit like Bill Gates’ (possibly apocryphal) 1981 quote – “When we set the upper limit of PC-DOS at 640K, we thought nobody would ever need that much memory”. You’re probably reading this on a computer with 8,000,000K!

It’s particularly important to Charlbury in that most of us, I think, want Charlbury to remain somewhere where people can choose to work rather than only being a commuter settlement; and most of us want it to be attractive to families of all ages, as well as to retirees. (That’s not to say commuters and retirees aren’t also welcome – just that a balanced community is good!) But home-workers and families have higher needs for connectivity. I have the fastest connection PlusNet will sell, and yet I regularly have to upload files that take 5 hours even at this speed. If Junior is trying to watch Hey Duggee at the same time then it’s slower still. :)

Obviously if there are going to be construction works – and Gareth is right, of course, that central Government basically makes them very difficult to refuse – then we should work to make sure they minimise disruption. And there’s no excuse for poor service whether it’s a broadband, electricity, water or whatever provider.

Mike Summers
👍

Tue 23 Jun, 14:56

I think Gigaclear would be a good thing for many installations I have dealt with who live in the middle of nowhere and have appalling service (half Mbps!).  But I doubt whether laying a cable over fields and down muddy lanes to bring them into the modern world  would appeal to Gigaclear - not cost effective.  To break into the Charlbury market would, by comparison, potentially bring rewards since there is a larger market to supply for the same cost. However, I'm not sure if there are dead spots in Charlbury where the advent of Giga would be welcome but, from my experience, most seem well connected.

Rosemary Bennett
👍 2

Tue 23 Jun, 13:13

Isn’t this interesting Charlie. It is beginning to sound dodgy, to say the least. I think this company needs to be further investigated by those who waved it through. I don’t want this here, either.

Charlie M
👍 2

Tue 23 Jun, 12:55 (last edited on Tue 23 Jun, 13:24)

This morning I received a letter from Gigaclear. It seems to imply that their "infrastructure" will cost NOTHING. 
It also implies that if you reply to them at the email address given, it basically counts as a "vote" which will give them a sum of money from the Government. After a little research I found an alternative contact email, networkbuildcare@gigaclear.com, and have replied to them there as follows:


"I received your letter today. I have the following points to make:You state that your work will be "at no cost to you". That is a very broad statement; I therefore assume that *use* of your network will *also* be at no cost to me. Correct?

The reason I am not using the email address that you supply in your letter ("v*****ers@gigaclear.com) is that your letter implies that that email address is a "vote collector", and that the more people who reply to that address, the more money you will get from the government. For the reason below, I do *NOT* want Gigaclear in Charlbury:

Researching your company on the internet, I find that the service you supply (if, indeed, it can be called such) is terrible (putting it politely), with customer complaints very poorly dealt with. 

Accordingly I shall be retaining my current ISP, which provides a *professional* service; Gigaclear will *not* be "getting *me* connected."

Frankly, they sound like Cowboys. 

Rosemary Bennett
👍

Tue 23 Jun, 08:56

Colin that is such useful information. Thanks very much for your input. There is so much that we can do for ourselves, with good advice.

Hans Eriksson
👍 2

Sun 21 Jun, 22:47

Or 5G? Because fiber to whereever will be redundant... That is to say will we get it as the current Huawei basestation installed base is software upgradeable. Whereas changing to Nokia and/or Ericsson is a hardware install - much more expensive. Then comes Covid-19 and the potential Wuhan lab leak - should we buy from China. I know the answer to that.

Rosemary Bennett
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Sun 21 Jun, 14:50

Mandy, please ask your dissatisfied friends to put their opinions down on here if they don’t mind? We need to know what’s going on with this company. Also anyone who is thrilled with it, in all its aspects?

Mandy cooper
👍

Sun 21 Jun, 14:22

Haven’t got it myself but I know people who have and are not happy with it as it keeps cutting out. I’m with bt more than happy with it. That is in finstock though 

Colin Critch
(site admin)
👍 1

Sun 21 Jun, 13:58 (last edited on Sun 21 Jun, 14:07)

Considering that they use Linksys routers and their bad online reviews I think I will skip this and stick with Zen Internet and ZSDL. I wonder how soon 40Mbps will become inadequate for domestic needs though and my estimate is about 4 to 8 years. Lets wait for the next best thing.

The only compelling thing about Fibre To The Premises was the synchronous up speeds the which make it good for hosting a web server(I do this, with a UPS and solar panels and an Intel NUC), which is difficult with limited ZDSL up-speed 9mbps that we have at the moment.

It is also a little more expensive (£49pm with 300Mbps up and down), plus you would I guess pay for a real land-line separately or use a VoIP (Voice Over IP) solution. VoIP is no good when you have a power cut. Conventional landlines have 50 volts present even if the local grid goes down so are good in emergencies. 

Most people can improve what device speeds they have at the moment with good quality and well configured equipment sadly this is rare with BT being the incumbent equipment supplier and the equipment being underpowered and left with the same default settings. Most streaming issues are due to overloaded 2.4 GHz wifi access-points/routers (aim for 5GHz) while overlapping with other networks. So don't accept the equipment that the ISP pushes on you, get something that will deal with the number of devices you are connecting to it and is secure. Use good power-line extenders ( encrypted, without surge suppressed mains sockets or extension cables) for your home network with decent powered access-points to extend your wifi network (devolo works quite well).

Stephen Andrews
👍 3

Sun 21 Jun, 10:58

I agree 300Mbps seems overkill, but if working from home is a to become a permanent feature of of our lives, I wonder whether the much higher speeds might be needed? We have a Phone Coop super fibre connection so should get up to an advertised 60Mbps, but one of two simultaneous zoom calls often freezes, and that's without any teenagers in the house.

Rosemary Bennett
👍 1

Sat 20 Jun, 22:41

Thanks so much everyone for sharing their experiences and thoughts to date. It is alarming and what with C-19, and the dark, ever-present shadow of Brexit lurking like another evil plague, the thought of yet another money-grabbing, shareholder-led, greedy company ploughing its way through Charlbury is giving me exhaustion-in-prospect.

Claire Wilding
👍 11

Sat 20 Jun, 20:10

I've not met Cotswold but his wife Lost is lovely and always most helpful.  

Laura Macy
👍 8

Sat 20 Jun, 16:49

Is Cotswold Property a person? Mr or Ms Property perhaps? Until now this has been a discussion among individuals who live in this area and have concerns about their homes and local environment. I think it should continue to be such a thing and I'd like to know whether there is a human being who belongs to the community behind this posting or whether we are being put in our place by a corporate entity.

Cotswold (Cot? Cotsy?) who are you?

Cotswold Property
👍

Sat 20 Jun, 15:42

The network infrastructure being installed by Gigaclear in Charlbury over the next 6 months is an “Open Access” network that can be used by a number (at least six at present) different internet service providers. 

The time to object / raise concerns to the infrastructure being installed (Nationally) was the Govt. consultation ahead of the  2018 Future Telecoms Infrastructure Review being published. 

Christine Battersby
👍 3

Sat 20 Jun, 14:00

Rosemary, as I understand it, we have little choice. It's a commercial operation that has been granted permission by OCC and the government, not a subsidised one (as was the case in Fawler, for example).

When you look at Gigaclear's roll-out map for West-Oxfordshire, you can see why Gigaclear has gone for the decision to include Charlbury. We are in a sort of gap between area 20 (which includes Ditchley) and area 9 (includes Fawler and Stonesfield), plus other areas as well (Chadlington, Finstock and Ascott). See https://www.gigaclear.com/west-oxfordshire

I can already see that I won't be going for this service, having looked at Gigaclear's guide to installation: https://www.gigaclear.com/installation/installation-types

I had already spotted Gigaclear in the road outside my house (a week or so ago, and I did not then understand what it was about). From the area they were investigating for a POT (Point of Termination) onto my property and into my house, there is a dry/rubble stone garden wall (that needs regular maintenance), a long front garden (with shrubs, flower beds and a lawn), plus a thick stone cottage wall. All of these would need to be dug up or under, or drilled through, and for questionable results. In addition, I suspect it would count as a "non-standard installation" (to be paid for by me). The legal terms that one has to agree to are also not great! 

So, no, thank you very much. 

It's true that I do get some buffering when using an amazon firestick when it's plugged into my TV, but i-player and the other apps on the TV itself work just fine. And I would not want to take the risk (and the undoubted hassle) of an installation.

It might be more appealing to those living in more modern houses, with short or no front gardens, as well as for offices and the like. But for a lot of Charlbury residents, I suspect it will make little sense -- especially given those reviews.

Rosemary Bennett
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Sat 20 Jun, 09:42

Katie, I just read the reviews. If they are anywhere near the truth, and accepting that the ones with 5 stars in every category were possibly written by the company itself, this company would appear to be something to avoid at all costs. Buyer beware is one thing, but if we as a town are going to have an autumn/winter of road closures and traffic disruption, and the noise and the muck that goes with all that, I think we should know more about it.

Katie Russell
👍

Sat 20 Jun, 08:04

Definitely agree about the depth that the cable has been laid. Some of the cable to our house is still clearly visible above ground, despite numerous calls to Gigaclear to ask them to come back and lay it properly. 

Rosemary Bennett
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Fri 19 Jun, 22:08

Janet, we need to listen to the people who live here, work here, and care about our town and its inhabitants.

Janet Burroughs
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Fri 19 Jun, 20:32

I too would be interested in the justification for work currently being done in Charlbury itself. 

For some reason, which WODC have yet to provide, just 2 properties at the very top of Woodstock were included as part of the rural scheme. Both properties are quite satisfied with current broadband provision and did not want Gigaclear. But no-one could explain why we were included on sort of a spur. Perhaps part of the plan to cover Charlbury. And neither of us has changed to Gigaclear - quite happy with BT broadband. 

It was, as Katie rightly says, totally chaotic. And work was carried out without notice to homeowners or consideration for them. To the extent that a lorry arriving to deliver a pallet of jars could not get near our property. But I have to say that when I cooled down, and talked to the foreman and his team calmly, all was sorted and they did their best to address concerns. 

Liz, for your information, a friend who is an experienced tree surgeon and who travels local roads regularly is of the opinion that there might be problems in the future. In his opinion, the cable was not buried deep enough in places and did not take into account drainage ditches. He is predicting that when the drainage ditches are cleared out there is a high degree of likelihood that the cable may get damaged. Watch this space?   

Rosemary Bennett
👍 1

Fri 19 Jun, 19:03 (last edited on Fri 19 Jun, 19:04)

This sounds awful in prospect. Thank you Katie for giving your side of the reality. There is some small consolation that the contractor was sacked after botching up a lot of villages. I can’t believe I'm reading all this.

Liz Leffman
👍 4

Fri 19 Jun, 16:38 (last edited on Fri 19 Jun, 16:47)

The installation in Fawler was part of WODC's programme to get broadband to the villages that had no broadband access at all, but the decision to install in Charlbury is not part of that programme. Gigaclear have taken a commercial decision to do this. As Gareth says, we have no control over the installation, other than that OCC has to grant them permits to commence the work, and will inspect after they have finished to make sure that the roads, verges and pavements are left in good condition.  It is then up to individual households whether they want to stick with the current broadband connection or go for the faster connection that Gigaclear will be offering. The good news is that the contractor which did the work in Fawler was fired ( they botched up in a lot of villages), and the new contractor which will be doing the work in Charlbury has a much better track record.

Katie Russell
👍 1

Fri 19 Jun, 13:58

Our experience is not unique by the way:

https://www.broadband.co.uk/broadband/providers/gigaclear/reviews/

Gareth Epps
👍 1

Fri 19 Jun, 13:53

Unfortunately the utilities companies (which includes fibre broadband) operate under legislation which allows them to pretty much do what they want, with very little scope for local government to intervene.  It would be helpful for us all to have clear contact details as and when issues arise.

Katie Russell
👍 2

Fri 19 Jun, 13:50

We live in Fawler and this is one of the areas covered by the rural Broadband scheme. Gigaclear began the installation works last summer and were ready to start connecting people by September. To start with the positives, the speed is amazing. We get 320mbps for £45 per month and we have dispensed with our BT landline now as we use WiFi calling on our mobiles. The service has been completely reliable so far.

On the negative side, the work to lay the cable in the village was a nightmare. It was carried out with no warning to the residents. They made quite a lot of mess and caused traffic chaos on numerous occasions. They even managed to cut through the BT line supply to the entire village which then took weeks for BT to resolve. They had to come back several times to redo the road and make good the verges.

Also, the actual installation to the house was a nightmare too and took months. There was a blockage in the duct to our property and we had numerous missed visits by engineers to address it. Customer service was absolutely awful and I ended up emailing the Gigaclear CEO in the end to try to get it resolved. Having not realised that installation was going to be so difficult, I gave notice to BT to end our service before the FTTP was live, which then meant 7 weeks with no internet or phone. It took over 3 months to get sorted in the end and several of our neighbours had similar problems.

On balance, it was worth it here in Fawler where our speed previously was the lowest possible, barely 5mbps most of the time. If you're currently getting 60Mbps, then I am not sure it would be worth the hassle to be honest.

Chris Wastie
👍 2

Fri 19 Jun, 12:02

lets hope they dont start slowing our broard band down in order to encourage us to change

chris wastie

Rosemary Bennett
👍 1

Fri 19 Jun, 11:52

Curious. So, the town centre roads are to be dug up over a period of six months, for a private company to supply specialised services to some houses. Is this because “it’s the right thing to do”? The company believes that they have enough demand in the town to make it worthwhile because *in theory* it can be 15 times faster. I’d be interested to know how they got this contract based on beliefs and theories.

John Kearsey
👍 3

Fri 19 Jun, 11:25 (last edited on Fri 19 Jun, 11:26)

Not wanting to sound like a Luddite, but isn't the currently available 60Mbps broadband speed sufficient for most households? HD TV and video gaming both need less than 10Mbps. Gigaclear's "most popular" package delivers 300Mbps, which is like having a mains pipe a foot in diameter to supply water your house - it will do the job, but not strictly necessary!

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