The banks least likely to refund scam victims

Thu 12 Mar, 17:21

Banking group

% cases fully refunded (partially refunded)

% losses reimbursed 2024

Nationwide

97% (2%)

85%

TSB

94% (4%)

80%

Barclays

87% (9%)

77%

NatWest, RBS, Ulster Bank

90% (2%)

75%

Santander

73% (19%)

73%

Metro Bank

68% (14%)

70%

HSBC, First Direct

81% (5%)

68%

Clydesdale, Virgin Money

77% (8%)

67%

The Co-operative Bank

54% (11%)

62%

Starling

75% (5%)

55%

Lloyds, Bank of Scotland, Halifax

68% (14%)

49%

AIB

10% (1%)

31%

Monzo

18% (6%)

25%

Danske Bank

20% (10%)

24%