Govt. to cut wifi connection on trains?!

Emily Algar
👍 2

Tue 23 May, 08:42

I hate to say it, but I always found the GWR wifi connection pretty good. I also know a lot of people who use it when working on the train.

Katie Ewer
👍 6

Tue 23 May, 07:06

Wow, once again the UK is going backwards compared to the rest of Europe. 

Helen Chapman
👍 4

Mon 22 May, 23:14

I’ve never once managed to join the GWR wifi - 4g on a phone way more reliable.

Michael Flanagan
👍 3

Mon 22 May, 18:18

"networks will need to be re-nationalised",

So we'd lose the choice between Chiltern and GWR - and go back to the four trains a day between Cby and London we had in my student days.

Advocates of renationalisation seem to forget that virtually all the line closures in the sixties were planned under State ownership. And. the closures were carried out under a Labour government.  

Charlie M
👍 1

Mon 22 May, 18:07

Possibly one should welcome this move, because it will discourage passengers using the privatised rail networks, with the result that the rail companies will lose money and their networks will need to be re-nationalised, which, I would argue, they should have remained all along!

Malcolm Blackmore

Mon 22 May, 15:40

To save money apparently.


Rail passengers in England could lose wifi access amid cost cuts

DfT tells operators wifi is low priority for travellers and they need to justify business case for it

Gwyn Topham

A man uses a laptop on a train

A man uses a laptop on a train. The Department for Transport is aiming to cut costs and ‘reform all aspects of the railway’. Photograph: Westend61 GmbH/Alamy

Train passengers face losing access to wifi after the government told rail companies to stop providing the service unless they can demonstrate its business case.

The move is being pushed by the Department for Transport (DfT) in order to cut costs as it looks to “reform all aspects of the railway”.

Most British train services now provide free wifi as standard but the DfT has told its contracted operators in England that they should cease offering it if they cannot justify it financially.

The department said it was looking for “value for money” and wifi was low on passenger’s priorities, particularly on shorter journeys.

The drive was questioned by passenger groups and industry figures who said the railway should be continuing to do all it could to attract people back, with peak commuter numbers still significantly lower than pre-pandemic levels.

Christian Wolmar, who revealed the proposals on the Calling All Stations podcast, said it was a “ridiculous measure”, adding: “The DfT actually wants to reduce the quality of the train service by saying to passengers: sorry, you can’t access wifi.

“It’s all about saving money. But we’re trying to attract commuters back on to the railway, and people like to get on their phone or laptops.

“They’re going backwards. My view is that wifi is as essential as toilets now – people expect to be connected.”

Bruce Williamson from the passenger campaign group Railfuture said: “One of the great things about travelling by train is that you can work or watch a video or listen to a podcast – and wifi is pretty essential for that.

“We should be encouraging passengers to get back on the trains and this is a good example of a move that is going to make rail less attractive.”

A DfT spokesperson said: “Our railways are currently not financially sustainable, and it is unfair to continue asking taxpayers to foot the bill, which is why reform of all aspects of the railways is essential.

“Passenger surveys consistently show that on-train wifi is low on their list of priorities, so it is only right we work with operators to review whether the current service delivers the best possible value for money.”

According to a Transport Focus report cited by the DfT, a survey in December 2022 showed wifi on trains was a lower priority for passengers than other features – although those included such essentials as value-for-money fares, reliability, punctuality and personal security.

The DfT is also considering the cost of replacing or upgrading some on-train wifi equipment installed in the middle of the last decade, and whether passengers on shorter journeys use their own mobile phones or data rather than connecting to an operator’s wifi.

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